Keen Accounts Limited
New Boundary House, London Road, Sunningdale, Berkshire SL5 0DJ
Company No. 07280700

Effective Date: June 2025

1. Introduction

Keen Accounts Limited (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

By using our website or engaging with our services, you agree to the terms of this Privacy Policy.

2. Who We Are

Keen Accounts Limited is a UK-based accountancy firm providing bookkeeping, VAT, payroll, reporting, and outsourced finance services. Our registered office is New Boundary House, London Road, Sunningdale, Berkshire SL5 0DJ.

If you have any questions regarding this policy or your personal data, please contact us at:
Email: enquiries@keenaccounts.com
Phone:  01344 296206

3. What Information We Collect

We may collect and process the following types of personal data:

• Contact details: such as your name, email address, phone number, and postal address.

• Business information: including company name, registration number, and financial details.

• Financial data: such as bank account details, payroll data, VAT numbers, and HMRC correspondence (where relevant to the services we provide).

• Website usage data: including IP addresses, browser type, and cookies (see Section 8).

• Communication data: including messages you send to us via email, contact forms, or phone calls.

4. How We Use Your Information

We use your information to:

• Provide our accountancy and bookkeeping services

• Respond to enquiries and provide customer support

• Carry out contractual obligations

• Maintain our internal records and legal compliance (including with HMRC)

• Improve our services and website experience

• Send relevant updates and communications (with your consent)

5. Legal Basis for Processing

We only process your personal data when we have a lawful basis to do so, including:

• Contractual necessity – to deliver the services you’ve requested

• Legal obligations – to comply with regulatory or tax requirements

• Legitimate interests – to run and improve our business

• Consent – where applicable, for marketing communications

6. Sharing Your Information

We will never sell your personal data. We may share it with:

• Our professional service providers (e.g. IT support, accountants, legal advisors)

• HM Revenue & Customs and other regulatory bodies, as required

• Software providers used for bookkeeping, payroll, and account management

• Subcontractors or consultants working with us, under confidentiality agreements

All third parties we work with are required to keep your data secure and comply with data protection regulations.

7. Data Retention

We retain personal data only as long as necessary to fulfil the purpose for which it was collected, including satisfying legal, tax, and accounting requirements. Typically, we will retain client records for up to 6 years after the end of our relationship.

8. Cookies and Website Tracking

Our website uses cookies to enhance user experience and track visitor statistics via tools like Google Analytics. You can disable cookies in your browser settings at any time.

9. Your Data Protection Rights

Under UK GDPR, you have rights including:

• The right to access the personal data we hold about you

• The right to correct inaccurate or incomplete data

• The right to request deletion of your data (in certain circumstances)

• The right to object to or restrict processing

• The right to data portability

• The right to withdraw consent (for marketing, etc.)

To exercise any of these rights, please contact us at [Insert your contact email].

10. How We Protect Your Data

We take data security seriously and have appropriate technical and organisational measures in place to safeguard your information. This includes secure servers, encrypted communication, and access controls for authorised personnel only.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email.

Last updated: June 2025
For any queries about this Privacy Policy or how we handle your data, please get in touch.